TORREMASCOTAS S.L. Y KEAKI FERRETEROS S.L.
Mr. José Rocamora Costa
Veterinary services - Retail hardware store
- Alicante

With the contracted works completed, I would like to share my impressions of their development and of the collaborators who have participated to date.
In the first place, I would like to highlight the high degree of professionalism and dedication of both the Analysts, who conducted the initial study, and of the Project Manager, who implemented the contracted works.
After five weeks of intervention, I can see and feel positive changes in collaborator attitudes as a consequence of the newly-implemented organization and the clear definition of tasks and responsibilities assigned to everyone.
With regard to the implementation of follow-up and control methods, both Torremascotas, S.L. and Keaki Ferreteros, S.L. must wait for the results to come in before providing relevant conclusions.
Finally, I must highlight my personal satisfaction, because with the works finished, I have a clear understanding of what I should do; the follow-up that CEDEC will conduct with us will help me make the most appropriate decisions about the future of my business.